Privacy Policy

Last Updated: December 5, 2025
 
This Privacy Policy describes how Bright Mind Canine (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website, contact us, or use our dog training services.
 
By accessing our website or providing personal information to us, you agree to the terms of this Privacy Policy.
 
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1. Information We Collect
 
We may collect the following types of information:
 
Personal Information
• Name
• Address
• Email address
• Phone number
 
Pet Information
• Dog’s name, age, breed, behavioral history
• Medical needs and vaccination status
 
Payment Information
• Processed securely through third-party providers
• We do not store full credit card or banking details
 
Website Usage Information
• IP address, device type, browser type, referring pages
• Pages viewed, time spent on site
• Cookies and similar tracking technologies
 
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2. How We Use Your Information
 
We use the information collected to:
• Provide and manage dog training services
• Communicate about appointments, training progress, and updates
• Process payments and manage client accounts
• Improve website performance and user experience
• Send training tips, news, or promotions (optional — you may opt out anytime)
 
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3. Sharing of Information
 
We do not sell or rent personal information.
 
We may share information only with:
• Service providers such as scheduling and payment systems
• Veterinarians or emergency responders if needed for the safety of your dog
• Legal authorities if required to comply with the law
 
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4. Data Security
 
We implement reasonable administrative and technical safeguards to protect information. However, no method of online transmission is fully secure, and we cannot guarantee absolute protection.
 
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5. Data Retention
 
We retain information only as long as necessary to provide services and comply with legal obligations. After that, it is securely deleted.
 
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6. Cookies and Tracking Technologies
 
Our website may use cookies, tracking pixels, and similar technologies to:
• Enable basic site functionality
• Analyze site traffic and usage patterns
• Improve marketing relevance (if applicable)
 
You may disable cookies through your browser settings. Note that disabling cookies may affect certain functionalities of the site.
 
We may use third-party services like Google Analytics or advertising partners that collect and analyze anonymized browsing behavior. These services comply with their own privacy policies.
 
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7. Media Consent
 
We love celebrating progress! We may take photos or short videos of your dog during training.
 
By signing up for our services, you may grant permission for us to:
• Photograph and/or record your dog during sessions
• Use media for marketing purposes such as social media posts, website content, or educational materials
 
If you prefer that your dog not be included in any media:
• You may opt out at any time by notifying us in writing
• We will always honor your request and respect your privacy
 
We will not include identifying information such as your full name or address without your explicit consent.
 
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8. Children’s Privacy
 
Our services are for adults. We do not knowingly advertise to or collect personal data from children under 18. 
 
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9. Your Rights and Choices
 
You may request to:
• Update or correct your personal information
• Access the data we hold about you
• Withdraw consent for media use
• Opt out of marketing emails
• Request deletion of personal information (where legally allowed)
 
Contact us using the information below for any privacy-related requests.
 
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10. Changes to This Policy
 
We may update this Privacy Policy periodically. Updated versions will be posted with the revised “Last Updated” date.
 
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11. Contact Us
 
If you have questions or concerns regarding this Privacy Policy, please reach out using this form or contact:
 
Bright Mind Canine
info@brightmindcanine.com